Jump to content

Why did I get stopped out ?


Recommended Posts

On Friday I entered a trade on EURSGD short at price 1.52617 with stop loss at 1.52925 it also says I exited at price 1.52947, but looking at the charts over the weekend and since I entered the price has never gone above 1.52647, why did I get stopped out as this is miles away from my stop. Is it because it was over the weekend? this seems wrong, can somebody please explain what happened.

Thanks

Link to comment
1 hour ago, GeorgeJohnson16 said:

On Friday I entered a trade on EURSGD short at price 1.52617 with stop loss at 1.52925 it also says I exited at price 1.52947, but looking at the charts over the weekend and since I entered the price has never gone above 1.52647, why did I get stopped out as this is miles away from my stop. Is it because it was over the weekend? this seems wrong, can somebody please explain what happened.

Thanks

Hi @GeorgeJohnson16

Thanks for reaching out.

Please contact helpdesk.uk@ig.com with your account and order details. Our team will be able to investigate and come back to you.
Please make sure that on the chart you are looking at the ask or bid price and not the mid price.

IG does not profit from client loss. We have organised a Q&A on that matter :


All the best - MongiIG

Link to comment
6 minutes ago, GeorgeJohnson16 said:

I'm not looking at mid price I believe

Hi @GeorgeJohnson16

A short trade is closed on the ask price. You can change the price of the chart by right clicking then selecting price. 

image.png

 

image.png

 

11 minutes ago, GeorgeJohnson16 said:

I will contact IG Helpdesk now

You are welcome. You will get feedback.

 

All the best - MongiIG

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • image.png

  • Posts

    • In the wake of a brewing conflict between the Nigerian government and Binance, cryptocurrency enthusiasts find themselves on edge, uncertain about the future of their digital investments. Rumors abound that Binance, along with other platforms, might be exacerbating the Naira's devaluation against the dollar, prompting the government to take a hard stance against the exchange. Despite longstanding allegations of wrongdoing, recent events have propelled the government to escalate its actions. The situation has escalated dramatically, with Binance's P2P platform disabled and a staggering $10 billion fine imposed for alleged illegal activities. This punitive measure, coupled with last year's $4.3 billion fine by the SEC, underscores the gravity of the situation. However, skepticism lingers regarding the astronomical sum demanded by the Nigerian government. While Binance has faced regulatory challenges in other jurisdictions, its resilience and market dominance have largely endured. Yet, the potential ramifications of losing access to a key crypto market like Nigeria cannot be ignored. Complicating matters further, the Nigerian House of Representatives has summoned Binance CEO Richard Teng, issuing a seven-day ultimatum for him to address allegations of terrorist financing and money laundering, among other charges. This development casts a shadow over the future prospects of Binance in the country. Amidst the uncertainty surrounding Binance's operations in Nigeria, users are scrambling to identify alternative platforms. While other centralized exchanges (CEX) remain operational within the country, the pressing question remains: which platform will emerge as the most dependable alternative should the situation worsen? https://punchng.com/reps-summon-binance-boss-over-alleged-terrorism-financing/
    • 2024 has been a good year for crypto traders with signs of a bullish market prevailing. For the first time in 3 years, we are witnessing BTC set a new ATH repeatedly. If you endured the prolonged bear market of the previous years, you deserve these gigantic green candles! In addition to BTC's incredible run, several alts have broken out nicely; Ai, memecoin, GameFi projects and so on have spiked. Most notably in the month of February is the run of CEX tokens. According to Foresight News, centralized exchange tokens boast of a widespread price spike in February, based on data from ICO Analytics. Standing tall amongst many is BGB with 62% increase, while ASD, BNB, and KCS witnessed gains of 45%, 33%, and 22% respectively. As a BGB holder myself who’s been holding since June 2023 at an average price of $0.45, it’s been an incredible journey. I’ve witnessed it smash its ATH over again, the latest coming in February when BGB set a new ATH of $1.15. Aside the juicy ROI, BGB usecases have been a flex for me, granting me access to exclusive events, like Launchpads where I’ve also managed mouth-watering gains from my participations. BNB had a remarkable run in the last bull cycle, sadly I missed out having sold mine for peanuts. If you said I’m stoked to right my wrong with BGB this time, you wouldn’t be far from the truth!  Which CEX token(s) are you keenly observing?
    • Look at the transaction log to see why, Most of the time it's because your stop loss is set too close. 
×
×
  • Create New...
us