Trading-view pro+ A/C activation

[Pat_Rag]

Hi I have opened the account via promotional email , and funded account as required.

AS part of partnership/ promotion, I should have the tradingview Pro+ accout  as complement . However, It is more than 3 weeks now and the account is not activated. 

Can someone help me how i can get this activated . IG help desk is really slow. They response after 48 hours and not sure what they need to do to resolve this. 

I would appreciate it, if any help or suggestion from community.

Regards,

R

[ArvinIG]

On 05/02/2022 at 00:39, Pat_Rag said:

Hi I have opened the account via promotional email , and funded account as required.

AS part of partnership/ promotion, I should have the tradingview Pro+ accout  as complement . However, It is more than 3 weeks now and the account is not activated. 

Can someone help me how i can get this activated . IG help desk is really slow. They response after 48 hours and not sure what they need to do to resolve this. 

I would appreciate it, if any help or suggestion from community.

Regards,

R

Hi @Pat_Rag,

Have you received the automated email once you opened your IG account? From that email you can apply to TV Pro+ account.
If it works you would have received a username to enable your free Pro+ account.

Could you please clarify what was the latest communication you received?

Thank you - Arvin