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Received Less Dividend than Expected


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Hi IG and Community.

I have 5 buy positions of EPD and owned them on the ex-dividend date. On payment of the dividend I received less than expected. In my transaction history it shows that I was paid $0.29295 per share where as on both the Nasdaq site and the EPD investor information page its $0.465 per share:

Any idea why I would receive less than expected?

I am based in the UK if that adds any relevant information.

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On 12/02/2022 at 02:54, harpalss said:

Additionally I've filled out the W-8BEN form and my tax rate should be 15%. Taking that into account I should be receiving $0.39 per share

Hi @harpalss,

Please reach out to helpdesk.uk@ig.com with your account details. Our team will be able to investigate with the help of the Corporate Action team to clarify if the dividends you received are correct or if it needs to be rectify.
If there is an error, we will credit your account with the correct amount.

All the best - Arvin

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