Demo account

[hollis795]

I signed up for a Demo account a few days ago and started a spread-betting Watchlist with about 10 shares.
I then opened a position on one of the shares.

Today, however, all those shares have disappeared from the Watchlist and, if I search on recent transactions,
none show up.

What have I done wrong? 

[ArvinIG]

11 hours ago, hollis795 said:

I signed up for a Demo account a few days ago and started a spread-betting Watchlist with about 10 shares.
I then opened a position on one of the shares.

Today, however, all those shares have disappeared from the Watchlist and, if I search on recent transactions,
none show up.

What have I done wrong? 

Hi @hollis795,

Could you please confirm that you followed these steps?

1. Create Watchlist and edit the name:


2. Right click on market you would like to add and select relevant Watchlist


You can alternatively Add the stock from the chart as below:



3. Finally Select Watchlists > Your new Watchlist and it should automatically save all your selected markets:



If after all these steps your Watchlists is not saving automatically please reach out to helpdesk.uk@ig.com for further assistance.

I hope that it helps !

All the best - Arvin