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Why have we not been able to buy Polymetal all day?!


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Why is IG only allowing the selling of Polymetal but not the buying?

It seems some other providers are allowing their clients to continue buying Polymetal, so why aren't IG?

Please provide a explanation.

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7 hours ago, Lexim said:

Why is IG only allowing the selling of Polymetal but not the buying?

It seems some other providers are allowing their clients to continue buying Polymetal, so why aren't IG?

Please provide a explanation.

Hi @Lexim,

Thank you for you post. Polymetal International PLC has been placed on the list of Russia-exposed stocks.

Therefore no new positions can currently be opened on this stock.
As the situation continues to develop, IG may take further steps in relation to products with direct or indirect exposure to Russia, including limiting positions or increasing margin.

It is on closing only to allow clients to close their positions.

All the best - Arvin

 

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Thank you for the reply and making it clear. I think some form of communication should have went out to clients was required yesterday, instead I was left waiting on hold, and also waiting for a agent to reply on chat, both of which didnt know why.

As you can see, we do need to be informed ASAP.

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15 hours ago, Lexim said:

Thank you for the reply and making it clear. I think some form of communication should have went out to clients was required yesterday, instead I was left waiting on hold, and also waiting for a agent to reply on chat, both of which didnt know why.

As you can see, we do need to be informed ASAP.

Hi @Lexim,

The communication team sent out an email to clients that had open positions in the relevant affected stocks. 

We have share the list of affected stock on the community

Please be aware that Margin changes will occur on FX as well :


I hope that it helps !

All the best - Arvin

 

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