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Missing Dividend Payment


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Hi IG,

I'm missing my dividend payment for 3M (ticker: MMM) on my IG share dealing account. I opened a buy position of the stock on the 1st Feb 2022 and the ex-diff date was on the 17th Feb 2022. 

I also hold 3M with another broker where the dividend was paid. So I'm rather confused as to why the dividend payment hasn't appeared in my IG account?

Thanks,

Harpal

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3 hours ago, harpalss said:

Hi IG,

I'm missing my dividend payment for 3M (ticker: MMM) on my IG share dealing account. I opened a buy position of the stock on the 1st Feb 2022 and the ex-diff date was on the 17th Feb 2022. 

I also hold 3M with another broker where the dividend was paid. So I'm rather confused as to why the dividend payment hasn't appeared in my IG account?

Thanks,

Harpal

Hi @harpalss,

The payment date was 12th March US. I believe that it should reflect shortly on your account. As we operate under a custodian model, it can take a bit longer to receive the dividend payments as we are waiting on the custodian to pay the dividends.

If you haven't received your received your dividend by next week feel free to reach out to helpdesk.uk@ig.com to follow up.

All the best - Arvin



 

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