My PRT charts are stuck on 3 months data only, how can I fix this?

[Europa1]

Hi IG, My PRT charts are suddenly stuck on 3 month data only, I cannot expand out anymore. When I adjust the units they still remain on 3 months data. how do I fix this?

[ArvinIG]

8 hours ago, Europa1 said:

Hi IG, My PRT charts are suddenly stuck on 3 month data only, I cannot expand out anymore. When I adjust the units they still remain on 3 months data. how do I fix this?

Hi @Europa1,

It seems that our team came back to you via email.

Could you please confirm if everything is working properly now ?

Thank you - Arvin

 

[Europa1]

Hi IG can you please send the email again.... my email was turned off.....

cheers

[Europa1]

IG I did not receive your email and my charts are not working properly.... can you send again please?

[Europa1]

Hi can anyone solve the problem of missing data... last weekend my PRT stopped giving me than 3 months data on all my stock charts, I use weekly and daily charts