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Available Balance drops in to negative overnight


Allik82

Question

Hi,

Yesterday my available balance showed positive 800$ and today I receive an email that my balance is negative.

I see available balance is at -2.100$.

Nothing in my opened positions can explain a drop of 2.900$. 

What is going on?

IG data.jpg

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Hi @Allik82

Thanks for reaching out, 

The BaFin changed its regulation on CFDs, Margin can now no longer be less than the value when the position was initially opened. Thus this would have impacted the margin calculations on accounts. We did send communications out to clients on this event. You are welcome to email helpdesk.uk@ig.com or use our live chat feature should you wish to learn more. 

All the best, 

Anda

 

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