USD Index Charts Not Working

[Niffad]

On my demo account the USD index and its future is not charting properly and the price candles for the last two days are missing. The price bar shows the current price, orders and trades can be placed but there are no candles showing for the last two days. I have tried resetting the layout, changing the price type, the line type etc but it does not make a difference. This only happens on USD Dollar Basket cash and Future nothing else.

What do I need to do to fix this?

 

[AndaIG]

Hi @Niffad

Thanks for reaching out, 

Our IT team is aware of this issue and is working on a fix. The issue appears to be affecting most of our undated products in the demo environment. Charts don't seem to be updating since Friday.  Hopefully it will be fixed soon. 

All the best, 

Anda

[Niffad]

Thanks you for your help, much appreciated.