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Gap showing on chart


KidTrader

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10 hours ago, KidTrader said:

My usual chart is now showing gaps (see attached). These gaps were not shown prior to today. Is there a setting to turn it off?

gap.png

Hi @KidTrader @wig

Thank you for reaching out.

There is an issue with charts not updating data from Friday 21st , between 7PM and 10PM UK across many asset classes including FX, indices, cryptos & commodities. If this was the same period you experienced, please kindly note that the relevant teams are currently trying to resolve the issue. If you need to report any financial loss, please contact our helpdesk for further assistance. 

Thank you for your patience, OfentseIG

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