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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 76% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.
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CFD, share dealing and stocks and shares ISA accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957) and IG Index Ltd (a company registered in England and Wales under number 01190902). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. Both IG Markets Ltd (Register number 195355) and IG Index Ltd (Register number 114059) are authorised and regulated by the Financial Conduct Authority.
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Question
Dman91
Hi, I have noticed that some of the APE (AMC Preferred) have been transferred on the IG app. This apparently happened while the market was closed 6:55 (BST) while I was asleep. If I click on the entry in the History tab (IG App), the app seems to error out and shows "Service Connection Failure" popup. Platform is unavailable, check status.ig.com or call a number to place a trade. Somehow all of my APE shares had been transferred without my request, yet I every other position I have is still fine.
I have a reference number if that helps, but I would like to get those shares back.
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