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Can't see IG/IG-DEMO server on MetaTrader 4


piersft

Question

When I click add account on MetaTrader, I can't see IG in the options for server. 

I have searched for IG but still found nothing.

When I opened an IG (real) account it gave me an email to use mt4.ig.com:443 server but when I follow through on that in Metatrader it just links back to the IG website telling me to sign up for a IG live account and then when I fill it out it says I already have an account.

When I try to sign up for a demo account in my ig section the button doesn't work.

Also the setup on MT4 is different to the demo account setup email I got so I can't seem to follow it.

Any help would be greatly appreciated!!

Thanks

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Hi @piersft,

You can create an MT4 demo by following these steps:

1: Open your MT4 terminal and go to file->open an account

image.png.56251b61809cd96da52dbbd753cb6dca.png

 

2: If you installed MT4 from the IG website the IG server addresses should already be added by default. 

image.png.f73f83b00479dd5c31daa7a54955c74c.png

image.png.3092e8d8c97b1fba540b1102e8860888.png

If not then you can easily add them by clicking on the green + symbol and entering:

MT4.IG.COM:443 for Live and DEMO-MT4.IG.COM:443 for the Demo server. Once you entered the address click on scan and ensure that you are able to see a ping number next to the server address to confirm a successful connection.

3: Select the IG demo server and click next, then select "New demo account" and click next again:

image.png.fb06816c136a375080cf747d15f0a130.png

 

4: Fill in the demo application (you have to tick the newsletter box otherwise it won't let you continue):

image.png.18ae14a3ceb25f171922f0370786f572.png

Take note of the account type:

Forex is for a CFD account and the currency in the suffix determines your demo base currency. Betting is for a Spreadbet account. US FX is for clients based in the US.

image.png.3165cd547eedd852289edbac6cf67048.png

-Click next to continue

5: You should now see a window confirming that your demo account is ready for use and a section providing you with your demo login and password. Click finish to complete the account creation journey and start using your MT4 demo.

image.png.d212e62f8b3adff7709f9553667edf9e.png

 

Hope this helps!

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