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Latency when trading currencies on MT4


Stoosh

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Hi,

There are times when I try to place a trade on say the EUR/USD currency pair, when I press buy/sell, the trade does not execute and the terminal makes a strange noise. This has happened to me on numerous occasions, I have the fastest internet speed for my area and I'm even using MT4 VPS, which gives me 2.04 ms latency speed, which, from my research, should be pretty quick however I still get the same issue. It only happens sometimes however it is very frustrating as it stops me from executing my trades when I want and I end up missing out on opportunities. Does anyone have any suggestions?

Many thanks

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16 hours ago, Stoosh said:

Hi,

There are times when I try to place a trade on say the EUR/USD currency pair, when I press buy/sell, the trade does not execute and the terminal makes a strange noise. This has happened to me on numerous occasions, I have the fastest internet speed for my area and I'm even using MT4 VPS, which gives me 2.04 ms latency speed, which, from my research, should be pretty quick however I still get the same issue. It only happens sometimes however it is very frustrating as it stops me from executing my trades when I want and I end up missing out on opportunities. Does anyone have any suggestions?

Many thanks

Hi @Stoosh

Please send your query to helpdsek.uk@ig.com with the exact trades and the date you attempted to make these trades. We should be able to investigate this further for you. All the best, OfentseIG

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