Search tool

[abailey94]

I am using the IG Demo account and my search bar is saying: Sorry, search is currently unavailable.

Is there a specific reason for this? This morning when I set up the account, underneath the Search tab, there was a list of 'shares' 'commodities' 'fx' and now these aren't there.

Any hints to get this back in action would be really appreciated.

[OfentseIG]

6 minutes ago, abailey94 said:

I am using the IG Demo account and my search bar is saying: Sorry, search is currently unavailable.

Is there a specific reason for this? This morning when I set up the account, underneath the Search tab, there was a list of 'shares' 'commodities' 'fx' and now these aren't there.

Any hints to get this back in action would be really appreciated.

Hi @abailey94

We are aware of the platform issue and currently working on resolving it. If you are looking to trade equities, you can filter by country. For other markets, please go into the market group to select the item you would like to trade. We are truly sorry for the inconvenience, OfentseIG

[OfentseIG]

33 minutes ago, abailey94 said:

I am using the IG Demo account and my search bar is saying: Sorry, search is currently unavailable.

Is there a specific reason for this? This morning when I set up the account, underneath the Search tab, there was a list of 'shares' 'commodities' 'fx' and now these aren't there.

Any hints to get this back in action would be really appreciated.

Hi @abailey94

The issue is resolved now. Are you still having issues with the search tool? 

Thanks, OfentseIG