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automaticaly closed 1 buy trade after making a sell trade?


solz

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17 minutes ago, solz said:

Hi I had a 5 buy trades in the same commodity, then got a sell trade and it closed one of the buy trades leaving me with 4 buy trades and no sell trade. is that normal?

Hi @solz

Please note that to open two opposing positions in the same market, you need to select 'force open' on the deal ticket before placing the order. Please call the helpdesk as soon as possible if you would like have the position reinstated. You can call 0800 4096789 or +44 (0)20 7896 0079

 

All the best - MongiIG

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