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History no longer visible on Dashboard page??


imfrodo

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Since my first trades on IG via the Dashboard the history tab has shown trades completed. It now presents as a blank page headed History. At the moment the first I know of trade completion is the appearance of the shares in my holdings followed eventually by email confirmation and then daily account summary.  I am unable to find a setting to reinstate the previous view. Can someone help me please?

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1 hour ago, imfrodo said:

Since my first trades on IG via the Dashboard the history tab has shown trades completed. It now presents as a blank page headed History. At the moment the first I know of trade completion is the appearance of the shares in my holdings followed eventually by email confirmation and then daily account summary.  I am unable to find a setting to reinstate the previous view. Can someone help me please?

Hi @imfrodo,

The default view of the history tab on your My IG dashboard should resemble the image below, and there is no option to modify it. In case you cannot see the history tab and it appears as a blank page, we recommend trying to clear your cookies and cache, logging out, and then logging back in to see if it resolves the issue. If you still encounter the same problem, kindly send an email to our helpdesk at helpdesk.au@ig.com, and attach a screenshot of your My IG dashboard's history page. Our IT team will investigate and address the issue. We apologize for any inconvenience this may have caused.

image.png

All the best- AshishIG

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