Option pricing FTSE

[andremkm1]

Hi Are the daily FTSE option prices accurate?

[KoketsoIG]

56 minutes ago, andremkm1 said:

Hi Are the daily FTSE option prices accurate?

Hi @andremkm1,

Please note that the FTSE 100 Daily option prices with 01/09/23 are accurate.

Have a great day ahead,

KoketsoIG

[andremkm1]

Thanks but today you are quoting  daily 4th sept FTSE expiry 25/08/23> is that accurate?

[KoketsoIG]

9 minutes ago, andremkm1 said:

Thanks but today you are quoting  daily 4th sept FTSE expiry 25/08/23> is that accurate?

Hi @andremkm1,

Thank you for your post, just to confirm, are you querying the expiry date on the FTSE 100 daily option that it is showing as 25/08/2023? 

Thanks,

KoketsoIG

[andremkm1]

Yes

 

[andremkm1]

11 minutes ago, andremkm1 said:

Yes

 

 

[KoketsoIG]

18 minutes ago, andremkm1 said:

 

Thank you for your response @andremkm1,

Please note that this should not be the case, the platform should display today's date as the expiry as in the screenshot I attached above (both CFD and spread betting).

You are kindly requested to try the following troubleshooting steps and then log back in:

1. Log out > Close all browser windows > Relaunch browser and log back in.
2. Clear Cookies and Cache (Ctrl+Shift+Del In Chrome), make sure all time or duration is selected. Restart the browser to fully complete the process. (Old platform commonly encounters caching issues, clearing them will generally solve most display issues.)
3. Try another browser - Chrome is recommended, however, Firefox/Opera are great alternatives.
4. Try the browser's incognito (private) browsing mode if client does not want to try another browser. 
5. Verify that the problem occurs on another workstation.

All the best,

KoketsoIG