Server problem: status code: 502, reason: Bad Gateway

[iMashPotato]

Hi all,

I am using a Python wrapper for the IG Markets API, and I am unable to connect to the server.

I kept getting the error "Server problem: status code: 502, reason: Bad Gateway".

May I know if the server is down at the moment?

Thank you.

[KoketsoIG]

1 hour ago, iMashPotato said:

Hi all,

I am using a Python wrapper for the IG Markets API, and I am unable to connect to the server.

I kept getting the error "Server problem: status code: 502, reason: Bad Gateway".

May I know if the server is down at the moment?

Thank you.

Hi @iMashPotato,

Welcome to the IG community! We are delighted to have you here.

Unfortunately, this is related to an ongoing issue we currently have with Puredeal (the old platform) which seems to also be affecting API.

Our technical team is working on the issue and there is currently no ETA provided.

We apologise for any inconvenience caused.

Thanks,

KoketsoIG