Increased commission and fees?

[Mojo66]

When did the fee's and commissions go up?

[KoketsoIG]

2 hours ago, Mojo66 said:

When did the fee's and commissions go up?

Dear @Mojo66,

Thank you for reaching out! Can you please clarify which markets you are referring to? It would be helpful to have more information so that we can better assist you. Also, if you received an email about changes, it could be related to share margins. Let us know if there's anything specific you would like us to address.

Thanks,

KoketsoIG

 

[Mojo66]

Hi KoketsolG

Sure, when trading shares on the ASX the entry commission/fee equaled $5 in and $5 out.

It now costs $8 in and $8 out.

Thats a 60% increase, may I ask why and were we notified of this increase becasue I did not see any notification.

Appreciate your help in advance.

[Mojo66]

See the attached example below.

[KoketsoIG]

On 08/12/2023 at 22:11, Mojo66 said:

Hi KoketsolG

Sure, when trading shares on the ASX the entry commission/fee equaled $5 in and $5 out.

It now costs $8 in and $8 out.

Thats a 60% increase, may I ask why and were we notified of this increase becasue I did not see any notification.

Appreciate your help in advance.

Dear @Mojo66,

Thank you for your response! We hope you had a great weekend. Just wanted to clarify that the $5 commission only applies if you've made 3 or more trades in the previous calendar month. If you've made 0-2 trades, the commission will be $8. You can find more detailed information about our costs on our website: Share trading charges

Thanks,

KoketsoIG

[Mojo66]

12 hours ago, KoketsoIG said:

Dear @Mojo66,

Thank you for your response! We hope you had a great weekend. Just wanted to clarify that the $5 commission only applies if you've made 3 or more trades in the previous calendar month. If you've made 0-2 trades, the commission will be $8. You can find more detailed information about our costs on our website: Share trading charges

Thanks,

KoketsoIG

Good Morning @KoketsoIG and thank you for your response.

I had a feeling this was the case but thank you for clarifying.

Cheers

Dean