vivaneil

[vivaneil]

I cant understand why ig is scraping the old trading platform ive used it for years and find it much better than the newer one?????

[KoketsoIG]

15 hours ago, vivaneil said:

I cant understand why ig is scraping the old trading platform ive used it for years and find it much better than the newer one?????

Hi @vivaneil,

Thank you for your post!

Please note that we are decommissioning the old platform because the new platform offers some amazing new features that are not available on the old one. By using the new platform, you'll have access to all these great features in one place. Let us know if you have any questions or need any assistance with the transition.

Thanks,

KoketsoIG
 

[bulltraderpt]

On 13/02/2024 at 07:17, KoketsoIG said:

Hi @vivaneil,

Thank you for your post!

Please note that we are decommissioning the old platform because the new platform offers some amazing new features that are not available on the old one. By using the new platform, you'll have access to all these great features in one place. Let us know if you have any questions or need any assistance with the transition.

Thanks,

KoketsoIG
 

Evening KoketslG,

Please Please Please update the new features with the list feature for on screen and text alerts for various instruments. The 'new platform' may be better for some things, but for this instance it does not work, or atm it does not yet have it.

 

Many thanks bull traderpt

[KoketsoIG]

8 hours ago, bulltraderpt said:

Evening KoketslG,

Please Please Please update the new features with the list feature for on screen and text alerts for various instruments. The 'new platform' may be better for some things, but for this instance it does not work, or atm it does not yet have it.

 

Many thanks bull traderpt

Dear @bulltraderpt,

Thank you for your valuable suggestion, please note that we have forwarded it to the product team.

Thanks,

KoketsoIG