Index futures tickets

[Tancredi]

Hi -

Anyone know how to access an index futures ticket on the new platform?  (E.g. Nasdaq Mar 24.)

Thanks.

[KoketsoIG]

15 hours ago, Tancredi said:

Hi -

Anyone know how to access an index futures ticket on the new platform?  (E.g. Nasdaq Mar 24.)

Thanks.

Hi @Tancredi,

Thank you for your post.

To access the available futures, simply click on the market at the top of the chart and select "Future." Here's a screenshot for reference. Once you have selected the appropriate future, the deal ticket will be for the selected future.

Thanks,

KoketsoIG

 

[Tancredi]

Thank you very much.  I've been using the old platform until last month and I'm just finding my way around on the new platform. 

One thing I really miss is the ability to open a ticket in a new window to both open and close a trade.  I find I have to go back to the platform itself to access the ticket to close.  Is there another way perhaps that I'm missing?  

Also, now that you've told me how to find it, it seems that the futures ticket is only accessible via the IG chart window.  Is it possible to get a "tear-off" ticket by itself for a futures trade?

[KoketsoIG]

18 minutes ago, Tancredi said:

Thank you very much.  I've been using the old platform until last month and I'm just finding my way around on the new platform. 

One thing I really miss is the ability to open a ticket in a new window to both open and close a trade.  I find I have to go back to the platform itself to access the ticket to close.  Is there another way perhaps that I'm missing?  

Also, now that you've told me how to find it, it seems that the futures ticket is only accessible via the IG chart window.  Is it possible to get a "tear-off" ticket by itself for a futures trade?

Dear @Tancredi,

No problem! You can always contact us for assistance with navigating the new platform. Additionally, you can open a ticket by clicking on the three horizontal lines at the top of the chart, next to the market name. This will bring up options for you to choose from.

Thanks,

KoketsoIG

 

[Tancredi]

Thanks again.

I see that only one futures month seems to be available (at least for Wall Street and Nasdaq).  Is that the usual situation?

Also, is there a way to open a ticket to close an existing trade rather than having to use the "Close" button on the "Positions" tab?  In the old platform all that was needed was a right click on the held instrument to get a menu of options and I found the tear-off ticket very useful.  I suppose I could add a screen dedicated to the platform but I'm hoping there's a simpler way and that I just haven't found it yet.

[KoketsoIG]

31 minutes ago, Tancredi said:

Thanks again.

I see that only one futures month seems to be available (at least for Wall Street and Nasdaq).  Is that the usual situation?

Also, is there a way to open a ticket to close an existing trade rather than having to use the "Close" button on the "Positions" tab?  In the old platform all that was needed was a right click on the held instrument to get a menu of options and I found the tear-off ticket very useful.  I suppose I could add a screen dedicated to the platform but I'm hoping there's a simpler way and that I just haven't found it yet.

Dear @Tancredi,

Please note that these are liquidity-dependent, there can be 1 - 3 contracts depending on liquidity.

Unfortunately, we do not have this function on the new platform.

Thanks,

KoketsoIG