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Guest Joe2

By Guest Joe2,
in Shares and ETFs

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Guest Joe2

Guest Joe2

Posted
Posted

Hi all, new to ig, I am after some help. I ordered some share from 2 different company’s over the week end on us markets, they were shown as ordered, however now the money from the shares has been refunded and I do not have the shares

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JamesIG Esteemed Contributor

JamesIG

Posted
Posted

Hi  and welcome to IG Community. Please can you call our helpdesk who should be able to assist in this instance. I believe the rejections / order history would be easier to discuss over the phone, and because it's unique information related to your personal account I don't believe it should be discussed on a public forum. 

 

You can see our contact details here: https://www.ig.com/uk/contact-us

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