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JamesIG

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Everything posted by JamesIG

  1. Some assets such as ETFs are not UCITS eligible which means you are unable to purchase in your ISA. Which asset are you looking at? Furthermore you need to make sure you have complete the W8BEN form which is available in MyIG under 'Settings'.
  2. Yup You should be able to get this for every market on that Market Analysis page.
  3. Thanks for bringing this to our attention. I've passed this onto our technical support team who will look to manually correct.
  4. We don't have sectors like that I'm afraid. We can list similar ETFs or trackers though if you can advise what you'd like to see.
  5. Set stops and limits on charts: click, drag and drop You can now use a 'drag and drop' functionality to set the stops and limits on your chart before you have placed a trade. This is available for anyone who has 'Position Preview' enabled. If you don't have this turned on, simply right click on your charts and make sure 'Position Preview' is ticked. When you are setting you trade and you have selected 'Buy' or 'Sell' you will see the 'Stop/Limit' option appear. Hover over the horizontal line and left click, hold down, and drag to create an absolute stop or limit level. To set the stop or limit simply release the left mouse button. The platform will know if this is a stop or a limit automatically depending on which way you drag your cursor. You should notice that the stop and/or limit will be an absolute figure, and whilst the 'points away' in the deal ticket will change and react accordingly, the stop/limit level on that chart will remain absolute. As with other stops and limits, you can move this at a later date if you wish. HLOC % Change We have also added a further row to HLOC data to share % Change. To bring up HLOC data requires a right click, followed by Show > HLOC Data. Once selected hovering over the chart candlesticks should bring up the required information. Video example You can see both of these features in the video below. Notice how when the stop and limit has been dragged to the appropriate level, the level itself remains absolute whilst the stop and limit 'Points Away' in the deal ticket moves with the market. stopslimitscharts.webm
  6. For those looking at how to trade coffee for the first time, the following article may be of interest. How to trade coffee https://www.ig.com/uk/trading-strategies/how-to-trade-coffee-190219 "If you’re looking to trade coffee, it’s important to understand the intricate, multi-billion-dollar economy it has created over the years. Here, we’re going to discuss coffee trading and give you more insight into the industry." Contents: Coffee trading basics What moves the prices of coffee Four steps to start trading coffee Coffee trading strategies Coffees trading hours
  7. Hi @jplarch - unfortunately we don't have any work planned on offering a LISA.
  8. Hey - if you can sign in to Community with your demo account then i'd be able to look at those trade. Given the time of posting this may be down to trying to trade the weekend market when the live main session is open?
  9. You can download the Factsheets for these ETFs here: https://etfscreener.ig.com however you'd just need to search the individual asset you are trading. Which drop are you referring to? I've just had a look at the chart and can't see anything significant. Sometimes on these assets they go through a corp action which can result in a significant move (10 for 1 for example with the asset price moving by the same ratio). If you shoot over some more info Community should be able to help maybe a screenshot?
  10. hi @ef12015 I've just checked with the shares desk. Originally when you tried to deal we were holding too much of this specific stock. There are certain legal requirements when you hold x% of certain companies, and if we were to trade any more in this company we would have to fulfill these obligations. After the UK open it seems like we can reevaluate this and you should now be able to trade online. However, if you want to short the stock then this would only be possible,by calling our dealing line. We'd need to look to see if any borrow was available in the underlying market.
  11. You certainly can - via a process known as a Bed and ISA. Due to a legal requirement this would involve selling and re buying. You can find out more here https://www.ig.com/uk/help-and-support/investments/share-dealing-and-isas/what-is-a--bed-and-isa--
  12. I was also looking at this article today (despite it being a little older) which you may find useful. https://www.dailyfx.com/forex/education/trading_tips/daily_trading_lesson/2018/11/22/most-volatile-currency-pairs.html Specifically the 'least volatile' section (which may be useful to start out on) which states...
  13. A couple of videos which you may find useful...
  14. You're right! It's certainly not an easy calculation, however what we've done here is create a continually traded assets on something which is usually only future traded. Without this every month your position would have to close, roll into the next future, and then open again. The reason for the financial gain or debit is down to the way the futures curve is positioned. Some assets get more expensive the further out in time you go, whilst others get cheaper. In other words some assets are more expensive the further out you go (for example oil which suggests people are more willing to pay a little more to have oil delivered in the future - that can be due to expected increase in demand over summer maybe, the fact there is a cost to hold oil in tankers etc, or a number of other things), whilst others are cheaper (for example some soft commodities which may devalue the further out you go). This can be down to a number of things, but primarily the demand for delivery at that point and time.
  15. hi @RichardSmith - are you referring to overnight funding costs? Unfortunately this isn't available on other assets outside of FX at present.
  16. Unfortunately we don't have a share dealing demo account.
  17. Your best bet would be to email us the document at helpdesk@ig.com - please include sufficient information in the email so we can apply it to your account.
  18. This is correct - we're currently in the process of building our non-leverage platform (also called the share dealing platform) from the ground up. Rather than just a copy and paste job of the newer web trading platform on the leverage side, we want to look at the specific functions clients want from a share account and build these out. There is no definitive road map at the moment, but we are working on it.
  19. For those interested we have the iShares MSCI Frontier 100 ETF on the platform which is the largest Frontier Markets ETF with over $500m in assets. You can find this under the following title... If you would like any other asset on the dealing platform, please feel free to make a request on Community, or on this post specifically if the asset relates to FMs.
  20. Unfortunately these assets are not ISA eligible. You can find ISA eligible ETFs here https://etfscreener.ig.com/ If you don't want to use the above link, make sure each ETF is 'UCITS' eligible.
  21. You can,. This is just a regular Limit order? Unless I've read that incorrectly?
  22. Leverage fees are here (for the UK): https://www.ig.com/uk/help-and-support/spread-betting-and-cfds/fees-and-charges Non-leverage fees are here (for the UK): https://www.ig.com/uk/investments/share-dealing/costs-fees Fees are basis the notional value of your trade. They'll either be a set fee or a fixed percentage depending on your method for trading. Card transfers are £250 however you can send us a bank transfer for any amount. You can withdraw any amount You can withdraw at any time, however of course there are banking restrictions which we must abide by - for example withdrawing on a Sunday, the funds won't be processed until the Monday. You can request withdrawals to a bank, card, or Paypal if you wish. There are no fees for a withdrawal. There are a few differences, especially because 'demo' or synthetic paper trading is hard to replicate. For example you can't easily replicate things like liquidity or market depth for shares. We don't have a margin policy on the Demo account and no automatic close out policy. There may be some other minor differences but that's usually the main one. I'm sure others will be able to suggest others.
  23. In a continued effort to increase the amount of trade ideas and strategy pieces in the web trading platform, I'm happy to announce both Live and Demo clients can now access Community threads from within the platform. This will specifically surface the very latest threads from the 'Strategy and Market Discussion' board based on the 'most recent new thread post' hierarchy. This follows further efforts such as including Reuters news and video, IGTV live video, and analyst articles into the platform. This means we're at a stage where we can produce a single news page which will collate all these channels in single view (with granular insight available on the click through). I can update when this is live. To access Community from within the web trading platform News - from the left hand menu Community - from the top level navigation 'Add to workspace' - if you're looking to add the news section as a permanent feature Video on Community location in the left hand fly out news flyout.webm
  24. I have just been informed that our new business teams tried again, but the line is dead. We have sent you an email. Please check your inbox, or give us a call.
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