URGENT ProRealTime feed broken today

[mancunian]

The feed for all prices on UK shares FTSE100 DFB spread betting shares is not working.

 

No prices being received today.

 

Not a problem at my end as all prices being received on your own IG platform.

 

Please fix URGENTLY.

[mancunian]

Feed commences at  8:41 am 41 minutes late............please can somebody explain what happened and give some assurance that this will not happen tomorrow or again.

 

Thank you for your help.

[Guest WillA]

Hi , we identified the issue and relevant internal teams are working to ensure it doesn't happen again.

 

We are on watch tomorrow in case it does so we can resolve ASAP. Sorry for the inconvenience!

 

Thanks,

 

Will

[mancunian]

Thank you Will I appreciate the action and feedback