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order keeps getting rejected


Guest fried

Question

im just trying out the demo platform 

when i try to open australian share cfd the order keeps getting rejected but when i open position for other markets it doesn't, such as uk or wall st

im doing it on the order tab not the deal tab when the market's closed 

and also when i try to open position even when  the market is open it still gets rejected

 

does anyone know why

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given the time of day that this was posted, I can imagine it was because the shares as an asset type in Australia are closed. A exchange needs to be open in order to execute a trade. 

You noted in the latter sentence that the market is in fact open - please try again and if that is still the case please use the Live chat option (or phone) to get in contact so we can investigate in real time. 

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