Jump to content

Not getting emails from IG, can't log in?


Guest Jamie

Recommended Posts

Guest Jamie

Hi, I'm Jamie and I am new to the whole trading scene. I opened up an account with IG quite recently in order to practise day trading on a demo account. It was all going fine until I stayed logged out for about 2 weeks. I went to log back in today and it won't let me in, saying that I need to  complete the activation of the account and that they've sent me an email describing how to do so. But I haven't ever gotten an email from IG. To check this I requested a password reset, and that didn't get sent either so now I'm just fully locked out my account. What do I do?

Link to comment

Hey - unfortunately I can't see any information as you've posted as a 'Guest'. Can you please give us a call and say you're locked out of your Demo and someone will be able to assist. You can either do that or get in contact via LiveChat (at IG.com). 

Link to comment
  • 1 year later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...
us