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Make sure your MT4 platform is up to date (build version 1170 or above)


JamesIG

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Make sure your MT4 platform is up to date

From July 1st, 2019, MetaQuotes (the company behind MT4) will end support for all MetaTrader 4 platform components below 1170. Old terminal versions will not be able to connect to broker trading servers, while servers running under old versions will no longer receive updates. You need to make sure your build is version 1170 or above which was originally released on December 20th 2018. 

 

How to check your MT4 build version 

If you are unsure if you are affected you can check this by going to the MT4 platform and then going to ‘Help’ and selecting ‘About’. On the bottom left you will see which ‘Build’ version you have and the date the software was published.

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How to upgrade your version of MT4

Run MT4 as administrator by right-clicking on your desktop icon, and click “Run as administrator”. Then when MT4 is opened, you will be prompted to complete a LiveUpdate. If you are looking to update your mobile application simply update the app as you would with any other app.

 

Any question?

Just ask :) 

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    • This is not an acceptable explanation for me unfortunately, I am fully aware of the need to move spreads and I had accounted for that. Especially at the open of a market, but your spread was totally unreasonable the spread on DEC contracts is already at 130pip standard, to increase it to 400pips and hold it there even after 5 mins of trading. As my execution was a 09:06 the main market volatility had already been accounted for.   So disappointing after 6years being a customer and on a profitable trade as well: 
    • Dear @MB1470, Thank you for your post. Please note that dealing spreads on shares are subject to variation, especially in volatile market conditions or other unusual circumstances.  Market spreads can widen significantly, particularly at the beginning and end of the trading day, and minimum spreads may exist. Thanks, KoketsoIG
    • This morning at the market open on NOVO DEC contracts. On Spread Bet.    the spread moved from 138pips to close to 400 pips? How can this be reasonable the candle is only displayed on a 15-2min time period not on smaller periods. At market open 09:00 ????? How is this even remotely reasonable?     
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