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Spread bets and CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. 76% of retail investor accounts lose money when trading spread bets and CFDs with this provider. You should consider whether you understand how spread bets and CFDs work, and whether you can afford to take the high risk of losing your money. Professional clients can lose more than they deposit. All trading involves risk.
The value of shares, ETFs and ETCs bought through a share dealing account, a stocks and shares ISA or a SIPP can fall as well as rise, which could mean getting back less than you originally put in. Past performance is no guarantee of future results.
CFD, share dealing and stocks and shares ISA accounts provided by IG Markets Ltd, spread betting provided by IG Index Ltd. IG is a trading name of IG Markets Ltd (a company registered in England and Wales under number 04008957) and IG Index Ltd (a company registered in England and Wales under number 01190902). Registered address at Cannon Bridge House, 25 Dowgate Hill, London EC4R 2YA. Both IG Markets Ltd (Register number 195355) and IG Index Ltd (Register number 114059) are authorised and regulated by the Financial Conduct Authority.
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Question
JamesIG
Make sure your MT4 platform is up to date
From July 1st, 2019, MetaQuotes (the company behind MT4) will end support for all MetaTrader 4 platform components below 1170. Old terminal versions will not be able to connect to broker trading servers, while servers running under old versions will no longer receive updates. You need to make sure your build is version 1170 or above which was originally released on December 20th 2018.
How to check your MT4 build version
If you are unsure if you are affected you can check this by going to the MT4 platform and then going to ‘Help’ and selecting ‘About’. On the bottom left you will see which ‘Build’ version you have and the date the software was published.
How to upgrade your version of MT4
Run MT4 as administrator by right-clicking on your desktop icon, and click “Run as administrator”. Then when MT4 is opened, you will be prompted to complete a LiveUpdate. If you are looking to update your mobile application simply update the app as you would with any other app.
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