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Reopening old account


Guest My name is fikile

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Guest My name is fikile

Hi I need to if you guys can reopened my account again because I don't remember anything about the registration I forgot everything but I need to trades with you guys I don't know what to do enymore please help

Edited by CharlotteIG
Incorrect name
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Hey, 

Sometimes we can reopen accounts. If it's after 2 years of inactivity it would have been closed. It would be best to give us a call because our client facing staff will be able to search for your account using information you do remember (such as your name and email address). 

From there they will be able to reopen the account for you or help you through reapplying. 

Thanks :)

 

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