Problem with me getting my pending cfd account approved

[Subodh_Gautam]

Hello, my name is Subodh Gautam, and I live in india. I have been having issues trying to approve my cfd account thought i have submitted 2 of my proofs and those have been validated too. I dont know what to do now. Can someone help me on this. 

[CharlotteIG]

33 minutes ago, Subodh_Gautam said:

Hello, my name is Subodh Gautam, and I live in india. I have been having issues trying to approve my cfd account thought i have submitted 2 of my proofs and those have been validated too. I dont know what to do now. Can someone help me on this. 

Hey @Subodh_Gautam, 

Thanks for your first post. 

If you signed up with the UK you will be able to contact us now regarding your account. If you opened the account with our Australian office you will need to call them 08:00 -17:00 Melbourne time to check this. Most of the time when this happens our account opening team would have approved the documents then your account manager has to open the account. 

When you first signed up your account manager should have emailed you, if you're not able to call I would advise emailing them back and asking if it can be opened. 

All the best.