Jump to content

Bad Ticks on PRT Charts


ST

Recommended Posts

Many PRT charts (and the basic charts , although I tend not to use those) have bad ticks. This results in candles displaying huge spikes/shadows/wicks (call them what you will) which throws out all the indicators one might have set up. In these circumstances any meaningful technical analysis is rendered useless. I come across some every day.

 

 What is the best way to inform you through the internet so that you can fix them?

 

1) Email help desk

2) Email through the technical help in the charts

3) Using the Feedback facility in Market Research

4) Using this thread

5) or some other means

 

The chart I wanted to use today that needs fixing is PGLC - Pershing Gold (US Tech)

 

Could you also add the chart for KGI - Kirkland Lake Gold - TSE. This one comes up on the spread bet platform but no PRT chart.

 

TIA

Link to comment

Hi @ST,

 

Firstly, thanks for bringing these to our attention. Whilst we do try to maintain clear charts for analysis purposes, sometimes some spikes do slip though.

 

If the spike is on the IG charts, please use the feedback button, as that comes straight through to the technical support desk. For any on ProRealTIme, please can you drop our helpdesk an email (helpdesk.uk@ig.com), and this will get escalated to our technical team.

 

I'll raise a ticket for the PGLC chart now. Also, to confirm, you can view the Kirkland Lake Gold chart on IG, just not on PRT?

 

Thanks,
Dan

Link to comment

Thanks for your prompt reply Dan and your response to my request!

 

I will use the help desk email in future for reporting PRT charts with bad ticks

 

Yes, an IG chart for Kirkland Lake Gold does load up and it is fine, no bad ticks.

 

Thanks again

Link to comment
  • 6 months later...

The staff at IG WERE acknowledging and correcting the numerous faulty charts I was reporting - quite often on a daily basis - through the chart emailing facility. Disappointingly, having charts corrected is becoming less reliable.

 

Let's face it, it should not be required for a customer to have to constantly inform of faulty charts! The integrity of data is paramount in this industry and any company recognising this would have people to ensure this is maintained to the highest of standards!   

Link to comment

Archived

This topic is now archived and is closed to further replies.

  • image.png

  • Posts

    • The P2E ecosystem has always been both fun and rewarding and that world is about to welcome a game-changer in Animalia's ANIM token. With my portfolio of playing all kinds of games and recently the P2E genre, I will say Animalia is a mix of Axie Infinity and Pokemon, with a dash of Dogecoin thrown in for good measure. Animalia is a captivating new game that blends meme-tastic creatures, strategic card battles, and the power of blockchain technology. And at the heart of this ecosystem lies the ANIM token, ready to unlock a world of possibilities. With an affordable initial market cap and a bull market launch, Animalia wants everyone to join the fun. Competitors like Axie Infinity and Gods Unchained have paved the way, but Animalia brings its own unique blend of humor, education, and community focus. It's not just about battling, with Animalia you can collect unique cards, own a piece of the game, and participate in shaping its future through governance rights. Animalia also raises awareness about endangered species and the importance of animal conservation. I have to say I Animalia have done a good job with the graphics of the game albeit a card game. I saw an opportunity with the first 1,000 users who achieve a spot net buy volume of 100 USDT in ANIM/USDT pairs will receive 56 ANIM each during the current promotion on Bitget until March 1. I like to play but I love to earn too so I'm heading over! What are your thoughts about Animalia? Are you going to be an early bird to get you share of the ANIM worm?
    • Hey everyone! I want to play free games that use NFTs in a fun way. GameFi is getting big lately with new ways to play and earn. Does anyone know of games where you can start playing for free, but they still use NFTs in a cool way? Maybe with animal or crypto cards... We know NFTs can make games more fun instead of just seeming like a money grab.  Specifically, I'm looking for games that: - Are really fun even if you don't spend money - Have an active community of players  - Are on major platforms like Bitget etc. - Let you collect rare NFTs just by playing that are worth keeping - Have developers who are involved and keeping the game fresh or have partnerships that will help it last Let me know if you've tried any games that fit what I described above. I'm open to exploring new projects in my spare time.
    • I'm intrigued by NADA Protocol's vision of integrating blockchain technology into the gaming experience. The prospect of owning and trading in-game items through NFTs adds an exciting dimension to gameplay, offering real rewards and enhancing immersion. The marketplace controlled by the NADA token seems promising, providing a platform for users to engage in trading activities within the gaming ecosystem. I'm optimistic about NADA's potential to carve a niche for itself in the competitive gaming world, especially with its focus on creating a fun and economically rewarding gaming environment. Looking forward to exploring this new gaming frontier!
×
×
  • Create New...
us