ISA account opening

[kaszaw]

Hello, I am trying to open an ISA account. When entering NI number, I get the message that I need to enter a valid NI number. My number is valid. I don't understand why it is not accepted. Is there any special way to enter it?  

[CharlotteIG]

17 hours ago, kaszaw said:

Hello, I am trying to open an ISA account. When entering NI number, I get the message that I need to enter a valid NI number. My number is valid. I don't understand why it is not accepted. Is there any special way to enter it?  

Hey, 

If this is the case I would advise emailing it to us so we can add it our side. 

The format will be 2 letters, 4 numbers and then either A, B, C or D. 

All the best.