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Unable to get into IG.

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Hello,

I'm unable to get into my IG web based trading accounts at the moment.  I successfully log on and then there is a pop up window which shows as blank and has the buffering circle in it.

I cannot close (only) that window and land on the Dashboard.  Problem does not seem to be browser dependent - I've tried it and had the same in Firefox (my usual) but also Chrome and Edge.  PC laptop running Windows 10.

Please advise.

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Hi - problem sorted.  I went into the mobile app on my tablet, which asked me to confirm my details and then showed me a new features popup (successfully).  Now I've dismissed that from the tablet app, I've been able to log into my normal one.

  • Great! 1

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