Dear IG - I am assuming there have previously been very high trading volumes on other stocks and Indices (i.e. Tesla during it's recent rise, all stocks during the March 2020 sell off due to COVID19 and MANY more in the lifetime of your platform).
Why have there been no trading stops or limitations during those times, but now there are on these stocks???
What is happening with Silver? Are you also going to stop trades there?
Also, your whole business model in spread-betting relies on volatility of stocks so this is just complete nonsense that you are not able to cope with the demands.
There is too much inconsistency to take you serious and for your word that you are trying to service your customers - it's not adding up.
I, for my conscience's sake, will not be a customer of yours anymore, once this blows over and I hope many others will do the same