Spread bet account. I have already sent them screen shots of the accounts I can open but all I get back is IG sending me screen shots of what I should be getting . Have also said, there could be a problem and said what you said in one of your messages above....(helpdesk not bothered to read, if they had they had they would not have sent a screen shot back!)I have manually sign a form they sent me, why I don't know?, that was about two weeks ago now. And they have confirmed receipt of it. But that's it! no MT4 account still? I think it has been 4 weeks today Im more than happy with trading/spread betting with IG shares, and I make them money, I love Tradehub….But, to get correct answer from help has always been a bit of a problem, I've found. I keep getting told to come here and post Anyway, I wont go on, life's to short but I will post on here when IG sorts this out. Thanks Caseynotes, for all the advice, much appreciated.