Jump to content

Kartikeya

Community Member
  • Posts

    13
  • Joined

  • Last visited

  • Days Won

    1

Posts posted by Kartikeya

  1. Received the following email from IG
     
    -------

    Dear Mr. Gupta,

    Thanks for your email.
    The dividend has been paid out in USD instead of GBP and we would like to apologize for any inconvenience this might have caused.

    This will be rectified in 1-2 working days and the right amount will be posted into your account.

    If you have any further queries, please do not hesitate to contact us. Alternatively, we've recently launched our new Help & Support site which gives you answers from our huge knowledge-base, online community, and education hub.

    Regards,

    Jakub Sikora
    Trading Services
  2. I have faced the issue with dividends for iShares FTSE250 DIST ETF. Dividend was supposed to be paid on 30th September and IG helpdesk said it would be paid by 1st October. Still no dividend has been paid.  I have sent an email to compliance as well but not sure if that is going to fix anything here. 

    • Sad 1
  3. The Statements section on MyIG mentions: " We provide statements annually, quarterly and for each day in which you make at least one trade or payment. "

     

    However, I can only see daily statements. It will be helpful to either:

    1) Show monthly and quarterly statements there.

    2) Correct the text to only mention daily statements.

×
×
  • Create New...
us