[Technical error]

mine is working now.

open old, by going to myig , will see account, and under it "open platform", with a down arrow on its right.

click down arrow and it will open the option to open in old platform.

 

[Technical error]

On 27/07/2020 at 20:39, hanitanatalie said:

Hi

I am unable to access my web platform. When I click into my trading account there is no response from the web platform. according to the code there are 4 errors.

See attached

Please assist ASAP

I've got the same problem.

The same problem, whether Chrome , Edge or IE.

Adobe Flash installed, and allowed. Cache history ,etc deleted.

Problem stays the same ... cannot open New Platform . Only get the IG sticker . Can open old platform.

[offshore account.]

I've opened an offshore account.

There is zero funds in it , and it show it with a zero pound sign.

I want it to be in dollars ( and the add funds 😉 ).

How do I change the "pound" acc to a "dollar" acc ?

thanks

willian