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About JackSparrow

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  1. I'm in Australia, so it is going to be another entity. Obviously I'm not going to go to any onbudsman first would expect them to resolve. Sounds like they don't have any idea what is happening. Their last response was a 'rebooking' is required. I explained the line of logic where: Ticker changes happen all the time, the same stock on our other 2 brokerage accounts changed instantenously. It doesn't make sense that a 'rebooking'/'/line change' needs to be done and I need to wait 7 days for this to happen. If such was the case, why was I told on 4 separate e-mails to ju
  2. 4th Phone call. Still no fix. $1600USD loss and counting. Have not been able to close the stock for over a week now. Has been pushed up to corporate as no one can help or give a straight answer. Looks like this is going to be headed to the onbudsman. This is beyond technical negligence.
  3. That is a great post and is pretty much what I have discovered in a year of day trading. I've been trading and reading up as I've gone along, about 20 books thick now. Found demo account pretty useless part from working out how the exchange fees and interest rates would cost. (I trade a mix of swing and when I feel like staying up late I DT). I'm in Australia so only first half the year works well when the day light saving times means I can start at 1130 instead of 130AM :S. It's interesting to see you've worked on the trading floor. When I first started, I met heaps of guys who wor
  4. 6 e-mails latter, 2 phones calls, every e-mail saying, they are fixing the ticker, last one says call them during general session and they will give me my options. WTF. I think it sounds like everyone is working from home and the guy who knows how to fix it is on break.... Even commsec with it's crummy international portal got it done the instant the market opened.
  5. Called them twice, emailed six times, 3 days later every response is they are resolving the ticker issue. $1000 loss to far as we have been unable to close off the position. The postion is still locked at $38.24 in ERI. Unless for some insane reason our whole position was just meant to be paid out at $38.24 at the point of merger? This is all due to a technical error on their behalf. Sheer incompetence.
  6. Eldorado ERI bought Caesars CZR. On Commsec they changed the ticker for ERI to CZR automatically. On IG, my ERI shares are still stuck in CALL TO CLOSE. Have called and e-mailed IG and they said the helpdesk is still working on changing the ticker. Like, totally wtf? It's been 48 hours now and my ERI shares are still locked. Anybody else have the same problem/?
  7. hmmm yes i can probably see IG's perspective on why not to bother with L2 depth. i'm looking at theTSLA depth and time sales (yes, yes, TSLA), the things is being played like no tomorrow. pretty pointless for retail traders. nanosecond trades at $70k a pop.
  8. sorry wasn't saying you're lying, just meant they probably included the commissions in that figure which would sound about right. there just seems to be lots of safe guards in regards to information and not providing too much to new retail traders. probably a good thing tbh. it's a shame the brokerage costs are so high in australia compared with the us.
  9. lol. meh found alternative just signed up for nasdaq totalview via webull, sigh, another half monitor space. gone. normal trading commission shouldn't be part of it though. exchange fees would be about 50usd, news bezinga 30usd, broker, trading software $400usd p/m. let's say $1000 usd p/m for the most extravagent package ex broker commissions would be about $30 p/d. They're trading 40 times a day??
  10. doesn't make much sense though. they charge $15usd each trade, or $30usd for each buy sell and won't offer a $40usd p/m subscription? another line they told me when the account was first setup was that there are heaps of 'dark' trades on the US exchanges so the market depth would cause more grief than anything. cfd's wouldn't matter but with share trading when you're using depth along with candle formation it does help, at least volume on buy sell side.
  11. Hi there. I trade US shares on the IG platform (not ideal I know, unless people have other suggestions for trading US shares without a US bank account). I have L2 dealer and have subscribed to L2 info. I'm aware even with this we don't get full market depth, probably why level 2 info is only $2. Is it possible at all to pay the extra and get Nasdaq Total View which has the full market depth info?
  12. ones the moving average and ones the average price, they're different calculations and can result in different prices. normally would use vwap only in 1 and 5 min charts. does IG just assume we won't use VWAP? just the same as they won't give us market depth, trading volume, buyers and sellers on US stocks despite L2 dealer level?
  13. I don't seem to be able to find the VWAP indicator on the CFD platform. I only have VWMA and EMA and MA. Am iI missing something?
  14. ah k. I do equities. I'm surprised no one has considered why this is before? Would like to understand more of the underpinnings of the non-exchange trades - who exactly are we trading with? If we consider market open trades to be 95% of the market, is this other 5% a group of other traders who are allowed to trade on the electronic platforms as we have access via ig?
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