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  1. was your problem solved as I am facing the same issue
  2. it took mine 3 weeks... send mail to help desk
  3. Hi @CharlotteIG I am having the same issue as the above mentioned. My email is *****@gmail.com. The helpdesk phone number is unresponsive and the account has been in this situation for a week now. Can you kindly please assist Thanks & Regards
  4. Hi, I think this problem has been going on for sometime now. I have been stuck with the same scenario as yours for a week now. Still waiting for them to fix it.
  5. Hi, I have already submitted my documents for account activation. When I open my platform it shows that the documents have been verified by does not activate my account. How long does it take to activate the account. Its been more than a week now
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