[Minimum Contracts Have Changed?]

Thank you Caseynotes. Thought I was going crazy.

 

Will explore going through MT4.

 

[Daily Dashboard]

On 23/03/2020 at 09:30, Michael86 said:

Hi, just wondering does anyone try to call IG Market Australia today? none of the numbers (1800 or 03) ever answered by IG... I urgently need to contact their Accounts to get my withdrawal back.

The South African number is also the same issue. 

[Turnaround Time on Picking up the phone]

How long do you normally take for someone to pick up the phone.

 

The average waiting time for me is between 20-30mins.

I'm currently on hold and it has been 26 mins.

I have never been able to chat online either. 

 

Is this uncommon? 

[Minimum Contracts Have Changed?]

Hi all.

Last week the minimum contract on the Dow was 0.13, this week it is 0.5. I didn't receive any communication on this.