[Market order not showing]

Same! I can't find an option for a market order. Quite annoying as I'd like to place a market order before 11:30pm and go to sleep  

[Volume is incorrect on IG]

2 hours ago, TFFX_ said:

Thanks for the comments and reference to the old post from IG. 

Looking at the detail today, it looks like IG have updated their numbers to now show 12.123m and compared to the data shown on the exchange site is a little short. 

https://www.londonstockexchange.com/stock/WMH/william-hill-plc/company-page

I would be good if IG could confirm the data feed for piece of mind, as this could affect some people's analysis. 

Yes, I agree, I have checked stocks from ASX and have come back a few days later to check again... the volume is still off. I've decided to just use Trading View for accurate volume. But I do really wish that IG would fix their volume problems.

[Help! Can't cancel order]

I can't cancel my order? It just comes up with this message in the screenshot when I click cancel

My funds are stuck as reserved and I can't cancel it.

[Stop loss]

Is this how you set a stop loss? Can I set a trailing stop loss?

[Dividend reinvestment plan (DRIP)]

Any update?

[Share price updating]

Just now, Caseynotes said:

no that looks right, that's the share dealing (non-leveraged) account and a buy limit order to buy when price goes DOWN to your order level.

you would use the buy stop order if waiting for price to go UP to your order level.

not sure why you haven't been filled last 2 times, just lucky I guess, if you had bought at 524.95 you would be down about £700 by now.

I just spoke to someone on the phone. I was meant to put Expiry: Day (All sessions). Not Good 'til cancelled. Order went through when I changed the expiry. Wow I would not have guessed that was the problem... I wish the description was better.

[Share price updating]

5 minutes ago, Caseynotes said:

i'm thinking this is on a cfd account rather than the share dealing account.

 

[Share price updating]

1 minute ago, Caseynotes said:

i'm thinking this is on a cfd account rather than the share dealing account.

I'm on share trading account. It says so on under my name. Am I meant to put a "stop" buy order instead of a "limit" buy order?

[Share price updating]

10 minutes ago, Caseynotes said:

the blue +1 quantity says you are looking to buy (go long expecting price to rise) and being a limit means the order will trigger as price drops down to the level of your order, so you are expecting price to go down to your order level then reverse back up.

Now I'm confused. My order should've gone through. I put an order at $524 and now it's $519. Did I put my order in wrong?

[Share price updating]

5 minutes ago, Caseynotes said:

ok, I think I would ask by email if they could look and see what was wrong with the order.

isn't netflix going down like a brick in the US pre-market, you last order was a buy limit.

I'm trying to call them but I've been on hold for 30 mins. Yes so doesn't that mean if the price goes under $525.95 then it should fill? Now it's $521, so it should definitely fill, right?

[Share price updating]

4 minutes ago, Caseynotes said:

not sure, so it was a buy limit which was below the current price which then went down below your order level but didn't trigger the entry, presuming this was after the US stocks all sessions market opened at 9am (uk).

Yes I made the order 9pm Melbourne time. I just resubmitted the order above the latest price and it's still not filling  

[Share price updating]

11 minutes ago, Caseynotes said:

ok, which platform are you using? mt4, IG's own web based, prorealtime.

 

Ig's own web based. Now pre-market is open and my order is not going through

[Share price updating]

40 minutes ago, Caseynotes said:

yes you can execute trades, as @jlz says, you aren't trading the actual index on the actual exchange but are trading on IG's tracking market, all large brokers do this to provide a continuous trading platform for their clients.

I put in an order and the price went below my order but it didn't get filled. This happened a few times over the span of an hour. Do you know why?

[Share price updating]

9 minutes ago, Caseynotes said:

The actual nasdaq exchange is closed but IG's nasdaq market is open. The IG market tracks the underlying market and when the underlying is closed uses the underlying futures market to derive prices and so is able to stay open 24/5.

 

Does that mean I can't execute trades? Is it like an indicative price before the market opens?

[Share price updating]

9 minutes ago, Caseynotes said:

Hi, because you are looking at and trading on IG's nasdaq market.

Yes I know. But NASDAQ should be closed right now? Why are the prices still updating?

[Share price updating]

Why does the share price update on NASDAQ even when the market is closed? I'm looking at PayPal at 7:30pm Melbourne time and it is updating every second

[Volume is incorrect on IG]

Hi, does anyone know why the volume is incorrect on IG? Is there a solution to this problem? Volume is quite important for me.