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About Fiona-IG

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  1. Hi Have you tried using the 'progressive web app' version of the IG platform? https://www.ig.com/uk/trading-platforms/compare-trading-platforms
  2. Hi Narvin Is this still happening on your App? If so, please do let me know your device type and what OS (operating system) version you are on. Our tech team can have a look at this and investigate what is happening. Thanks, Fiona
  3. Hi Charlesv You can find it in your MyIG Dashboard, under Live accounts, and it's called 'Trade Analytics'. Have a look and let us know what you think. Thanks, Fiona
  4. Hi again, It's not currently on DEMO for CFD/SB, but is something we've talked about doing. And, we are starting to look at options for a similar 'Portfolio' tool for Share trading. At the moment the tool is still in Beta and we're making sure it's performing well before we advance it. But we do have plans for it, so always open to hearing feedback and suggestions. If you're using it in the Live accounts, do let us know how it's working for you! Always keen to hear how it's being used and if it's helping. Many thanks, Fiona
  5. Hi TFFX_ The trade analytics tool is currently only available on the leverage products (CFD and Spreadbet). Best, Fiona
  6. Hi JJP The information is currently updated three times a day, at approximately 9:00, 17:00 and 22:00 (UK time) I've shared your comment/query with the team so they can make this clearer within the tool. Do let us know how you get on with the tool, if it helps, and anything you might want from it in the future. Best, Fiona
  7. Hi AdelaideNigel To trade US shares you will need to complete the W-8BEN form. Log into your account, go to your MyIG dashboard > Settings > Trading US shares. There is an arrow to the right of the screen that takes you to the form to complete. If you have any difficulty in setting up your W-8BEN form for trading US shares then please email the helpdesk with a screenshot to illustrate where you're stuck.
  8. Hi Justslug We don't currently have a way to colour code the tabs, but I've shared this feedback with the team. You can have multiple Workspaces which might work for you. You can also have multiple tabs open in each window, and drag and drop them between windows. Do let us know if you have any other feedback.
  9. Hi, here is some info about how Daily Funded Bets work: https://www.ig.com/uk/glossary-trading-terms/dfb-definition Hope this helps.
  10. Hi alicerendle Does this help? https://www.ig.com/uk/help-and-support/investments/share-dealing-and-isas/do-you-charge-an-annual-management-fee-for-an-isa-or-share-deali
  11. Hi reecebrom94 This may help: https://www.ig.com/uk/spread-betting/benefits-of-spread-betting#profit-without-tax When you buy and sell shares, you have to pay capital gains tax on any profits that you make. But when you spread bet, any profits are yours to keep because they are exempt from capital gains tax. And since you never actually own the underlying asset, you won’t have to pay stamp duty either.*
  12. Hi GailEmm If you log into your account, and go to your MyIG dashboard - in the Settings tab there is an option for Marketing communication. You can opt in or out of all emails there. I hope that helps
  13. Hi Colinlu You can learn more about Margin here: https://www.ig.com/uk/help-and-support/spread-betting-and-cfds/margin/what-is-margin and here: https://www.ig.com/uk/charges/margin
  14. Hi FernandesFilipe You can change this within the charts. Click on the three dots (...) next to the other chart tools, to get more options; and select 'Customise appearance'.
  15. Hi DM2315 There is a settlement period: https://www.ig.com/uk/help-and-support/investments/share-dealing-and-isas/how-long-does-it-take-to-withdraw-funds-once-i-have-sold-shares I hope that helps.
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