I'm having trouble trading US shares on IG in Australia as in my settings under 'trading US shares' my status is: 'Your form is not valid. You can't trade on US stocks.' How do I even complete a form if not online?
Additionally I can find nowhere on this app to ask for help. There is no email address for me to ask such a simple question. The twitter account intended to answer client issues has ignored me for days now. I made a similar post on the ig community forum and am STILL waiting for a moderator to approve my first post, even though it has now been 4+ days and I'm still left unaided. It should not be this difficult to receive help for such a small thing?