Yes you lot. I'm fed up of the constant glitches, platform display nightmares, videos that don't exist, unshaven, unkempt presenters trying vainly to be relevant with their woodchip wallpapers and dodgy home broadband connections. We all know the company is richer than God these days but come on; give your long-suffering customers some credit and give something back; also don't think people will put up with ****, sub-standard service forever.