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Short position opened short after 3pm didn't open


NicolasBlinche

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Hello,

shortly after 3pm I have opened a SHORT position (-2) on US TECH (with a profit limit of 60pt) at ~9465. I saw the short opened on the chart and already started being in profit. After couple minute I refreshed the IG platform because the price didn't seem to move anymore and when I went back on the chart my SHORT position was gone??

I checked that I didn't put a small limit by mistake but there was nothing neither in my transaction history... Then after couple minute IG platform was not loading anymore.

Hopefully when the platform goes back online I will see my SHORT position in my transaction history closed positive because US TECH has touched 9400 and my sell would have closed because of the limit.

If IG screwd up and my short didn't open what can I do the have it manually opened ?

Yhank you

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