Jump to content

Recommended Posts

Hi, 

I have recently opened a SIPP through IG with James Hay. When I log I to James Hay I can see my funds have cleared and are available to invest, but when I use the IG platform, my SIPP account is still showing a zero balance. How can this be corrected as I want to manage my SIPP through the IG platform.

Thanks

Link to comment
On 28/05/2020 at 15:00, Descartes said:

Hi, 

 

I have recently opened a SIPP through IG with James Hay. When I log I to James Hay I can see my funds have cleared and are available to invest, but when I use the IG platform, my SIPP account is still showing a zero balance. How can this be corrected as I want to manage my SIPP through the IG platform.

 

Thanks

 

Thanks for your post. 

This may have been an error. If this is still the case please reach out to us on helpdesk.uk@ig.com

All the best 

Link to comment
  • 4 months later...

I am having a similar issue with my Smart ISA and Smart portfolio showing zero on my dashboard.  IG live chat and the IG help desk (different people each time) just keep saying following the basic troubleshooting (which does not fix it). IG have been pretty useless addressing it and no one on the help desk wants to take ownership of the issue and look into it. How was your issue resolved?

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • image.png

  • Posts

    • Sounds like you are looking at the ask price, or the mid price. I don't have access to the 10sec data at that time, but the 1 minute candle had a low at 7947.7. Ask low was 7954.7. So I guess you had a long position; in this case look at the bid price to see what is going on.
    • What really caught my eye about ChatAI is the way it aims to go beyond the limitations of traditional social media platforms. Instead of relying on text-based or voice-based interactions alone, this project is designed to support multimodal communication, allowing users to engage through a variety of formats like text, voice, and images. ChatAI is positioning itself as a revolutionary social application that combines advanced AI capabilities with the power of decentralized technology. The core idea is to open up a new era of social interaction by leveraging cutting-edge natural language processing (NLP) to enable smooth and efficient communication. But it's not just about the technical capabilities - ChatAI also seems to have a strong focus on personalization and continuous learning. The platform is built to continuously optimize its performance based on user data, adapting to individual preferences and enhancing the overall user experience over time. I was really excited to hear the news that the ChatAI (CHATAI) token is now listed on the Bitget cryptocurrency exchange. As someone who is deeply interested in the intersection of artificial intelligence, web3 technology, and social media, this listing feels like a significant milestone for the project.
    • I could remember what happened to Binance & kucoin. This might be another slap in the face of SEC but who knows, let's see how this unfolds. 
×
×
  • Create New...
us