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Guest RichardKSA

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Guest RichardKSA

I am a new client trying the demo now.

It does not look there is a live chat feature to the platform or I have over looked it ?

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19 hours ago, Guest RichardKSA said:

I am a new client trying the demo now.

It does not look there is a live chat feature to the platform or I have over looked it ?

Thanks for your post. 

We had to remove the Live chat feature temporarily to make more of our client facing teams available for calls and emails. 

We will bring this back soon once we've got back to all clients that have contacted us via email. 

All the best 

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Buenas noches.

Llevo dos horas sin poder abrir ninguna operación de compra tanto en Bitcoin como en Oil. Tengo saldo suficiente y cuando pulso la opción de compra me dice que el mercado está cerrado, cuando eso no es así. Que está pasando? Como puedo solucionar este problema?

Goodnight.  I have not been able to open any purchase operation in both Bitcoin and Oil for two hours.  I have enough balance and when I press the call option it tells me that the market is closed, when it is not.  What's going on?  How can I solve this problem?

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