Jump to content
The Twitter Feeds are now back on the Platform ×

cancel an order


Recommended Posts

9 hours ago, shardymo said:

Hi all,

I have placed a buy order for some shares but changed my mind. There is no cancel button anywhere.

Any idea if it is possible to cancel an order?

 

thanks

s

Hi, may have been during IG's end of week shutdown you were having problems, check in the 'Orders' tab on the left hand side of the platform screen, there should be a close option there.

Link to comment
On 06/06/2020 at 13:16, Caseynotes said:

Hi, may have been during IG's end of week shutdown you were having problems, check in the 'Orders' tab on the left hand side of the platform screen, there should be a close option there.

Hi - I too have this same issue.  I can only see my Orders when I select History>Activity.

My orders are listed, but I can't interact with them  (i.e. can't cancel/change, etc).

Along the top of the screen is an option: Working Orders.  Selecting this doesn't bring up a window, in the same way it does if I select the other window top buttons such as Finder, Prices, Watchlist, etc.

Any other suggestions? Thanks.

Link to comment
7 hours ago, jgles said:

Hi - I too have this same issue.  I can only see my Orders when I select History>Activity.

My orders are listed, but I can't interact with them  (i.e. can't cancel/change, etc).

Along the top of the screen is an option: Working Orders.  Selecting this doesn't bring up a window, in the same way it does if I select the other window top buttons such as Finder, Prices, Watchlist, etc.

Any other suggestions? Thanks.

hi, sounds like you are on the old platform, try logging into the new platform by using the blue button 'Open platform' in your 'My IG' dashboard. 

Link to comment
  • 6 months later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • General Statistics

    • Total Topics
      21,678
    • Total Posts
      92,027
    • Total Members
      41,966
    • Most Online
      7,522
      10/06/21 10:53

    Newest Member
    Hanlon81
    Joined 30/03/23 17:41
  • Posts

×
×
  • Create New...