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Stops moving again. Ticket missing from chart. Candles missing.

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I don't even know if it's worth putting this in here.

Trading Hertz.  I had a Stop at £4 going short.  Regardless of spread etc. the Stop line Moved down.  It's not a trailing stop.

Chart data not updating in realitime.  Volume missing.  I have it recorded.

I give up.

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Same issue here. 

Missing chart tickers, trendlines, MACD etc.

Freezing screen and prices has cused losses as I don;t even have a visual on what is going on.

Another bad experience using IG :(

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Posted (edited)

Trading WTI and the chart has just disappeared but only from last hour 👻 

Edited by ChrisTara
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all M5 & M15 candles missing from the last hour. this simply isn't good enough as I missed entries for todays trading. please sort it out!!!

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1 hour ago, nit2wynit said:

I don't even know if it's worth putting this in here.

Trading Hertz.  I had a Stop at £4 going short.  Regardless of spread etc. the Stop line Moved down.  It's not a trailing stop.

Chart data not updating in realitime.  Volume missing.  I have it recorded.

I give up.

Lost $450usd because of this Not Happy Jan :-((

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I blew my small account today because of this.  I simply didn't know what was happening on screen.

 

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