Demo Account not working

[Pedro7745]

Good day, can someone please help me with this problem. My charts on my demo account are all blank, and it's been like this for a few days. How do I fix this problem?

Thanks in advance for your help.

[CharlotteIG]

On 24/07/2020 at 16:05, Pedro7745 said:

Good day, can someone please help me with this problem. My charts on my demo account are all blank, and it's been like this for a few days. How do I fix this problem?

Thanks in advance for your help.

This is definitely an error. Oil was trading that day.

If you're still having this issue with your demo account please email here: chartsupport@marketdatasystems.com (our technical team). 

All the best 

 

[Roar]

On 06/08/2020 at 18:16, CharlotteIG said:

This is definitely an error. Oil was trading that day.

If you're still having this issue with your demo account please email here: chartsupport@marketdatasystems.com (our technical team). 

All the best 

 

Hello,

I just registered a demo account. However, I am having the same problem. Attached please find my screenshot for your information.

I have tested on firefox and chrome. 

Thanks and regards,