Jump to content
  • 0

$0 PnL but -$1900 availability


Guest diiams

Question

2 answers to this question

Recommended Posts

Hi 

 

There was a sudden drop in Asian markets last night, that also affected GBPUSD. Given the sudden drop, any positions would have been closed as soon as possible, and it might not have been possible to notify you. It was an extremely quick, unexpected move. If you’d like to confirm your account, don’t hesitate to contact us and we’ll be happy to help. We also have a video here explaining how our margin policy works.

 

More info on the drop in markets is in our Morning Call.

 

Hannah

Have a question? Try searching the community to see if it has already been answered.
Link to comment
Guest diiams

It should be a Margin Call by your system. Which automatically close out all my position. Why is there any need for you to contact me? 

 

Are you saying that your system/platform do not have mechanism which trigger margin call automatically?

Link to comment

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...
us